Privacy policy

Last updated: [DATE]

Who we are

This website is operated by [TRADING NAME]. Our contact email is [email protected].

What data we collect

We may collect the following personal data when you use this website:

Name, email address, phone number and postcode — when you submit an enquiry or booking form.
IP address and browser information — collected automatically by our hosting provider and analytics tools.
Cookies — see our Cookie policy.

How we use your data

To respond to enquiries and provide the installation services you have requested.
To understand how visitors use the website and improve it over time.
We do not sell your data to third parties.
We do not send marketing emails without your explicit consent.

Legal basis (UK GDPR)

We process your data on the basis of legitimate interests (website analytics, responding to enquiries) and, where applicable, performance of a contract (installation bookings).

Data retention

Enquiry data is retained for [PERIOD] and then securely deleted unless you have become a customer, in which case we retain records as required by law.

Your rights

Under UK GDPR you have the right to access, correct or delete your personal data. To exercise any right, contact us at [email protected].

Complaints

If you are unhappy with how we handle your data, you can complain to the Information Commissioner's Office (ICO) at ico.org.uk.